General

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faq What is IDrive® e2?
faq How do I use IDrive® e2?
faq I want an overview of the IDrive® e2 web console.
faq Can I access IDrive® e2 with any third-party application or tool?
faq Is it possible to archive data using IDrive® e2?
faq How do I efficiently use IDrive® e2?
faq How does IDrive® e2 facilitate data integrity?
faq How durable is the IDrive® e2 storage?
faq What are the types of storage locations in IDrive® e2?
faq How does the IDrive® e2 platform ensure high performance?
faq Is the IDrive® e2 storage scalable?
faq How long does it take to transfer my data to or from IDrive® e2?
faq Which Amazon S3 APIs are not supported by IDrive® e2?
faq How do I update my email address?

What is IDrive® e2?

IDrive® e2 is a fast, reliable and affordable object storage solution with S3 API compatibility. It is an ideal solution if you need a second copy in the cloud, off-site disaster recovery, an active and accessible data archive, or long term storage.

How do I use IDrive® e2?

IDrive® e2 stores petabytes of data and you can retrieve them based on your convenience using associated access key ID and secret access key. Enterprise users can access data directly from the IDrive® e2 web console or via third-party tools like Cyberduck, MSP360, Duplicati, ExpanDrive, etc. You can use the web console platform to secure your data, manage users, control account settings, etc.

I want an overview of the IDrive® e2 web console.

IDrive® e2 is a web-based console that lets you access your data, monitor storage, users, manage account settings, etc.

The web console has the following sections:

  1. Dashboard

    Get an overview of the number of buckets, total storage usage, and the total number of uploaded objects. You can also enable regions for creating buckets in this section.

  2. Buckets

    Create buckets and store all your files as objects in these buckets. You can view the list of buckets created and manage them.

  3. Users

    Invite users via email and configure access permissions to buckets. You can also manage access permissions of existing users or cancel user accounts.

  4. Activity Logs

    View activity logs of your account and export these logs as PDFs.

  5. Access Keys

    Create access and secret keys and configure their use by assigning access permissions and buckets.

  6. Settings > Security

    Set up two-factor authentication for your account for secure management of your data.

  7. Account > Profile details

    Manage your account phone number and password.

  8. Billing

    View your account billing information, download invoices, and manage payment settings.

Can I access IDrive® e2 with any third-party application or tool?

Access IDrive® e2 with any application or tool that is S3-compatible. Cyberduck software has been tried and tested for this purpose.

Is it possible to archive data using IDrive® e2?

IDrive® e2 is built to store incremental amounts of data with eleven 9s of durability and high availability. Organizations can archive their data in a secured environment and safely retrieve it when required.

How do I efficiently use IDrive® e2?

IDrive® e2 is a scalable and durable cloud-object storage platform that stores petabytes of data on pay-per-use pricing. It is suitable for hosting applications, media workflow, gaming assets, e-commerce resources, and other large volumes of data.

How does IDrive® e2 facilitate data integrity?

IDrive® e2 regularly checks the storage for data integrity. If any object is found corrupted during data writing, reading, storage, transmission, or processing, the corrupted version is erased and an error-free replica of the object is created.

How durable is the IDrive® e2 storage?

IDrive ® e2 storage infrastructure delivers eleven 9s of data durability, irrespective of the data size set and the frequency of uploads and downloads. The high availability of data makes it suitable for storing critical and primary data.

What are the types of storage locations in IDrive® e2?

IDrive® e2 offers two types of storage locations: Core and Edge.

  • Core Locations: These provide robust infrastructure with extensive storage, network, and deployment capabilities.
  • Edge Locations: These offer limited storage, network, and deployment capabilities, designed for more localized needs.
Know more >

How does the IDrive® e2 platform ensure high performance?

IDrive ® e2 storage has been optimized at various levels, from hardware and software to network. This allows us to provide the most optimal performance for data storage and retrieval for users. Internal tests have shown to match or exceed the competition.

Is the IDrive® e2 storage scalable?

Unlike the limited traditional file storage platforms, IDrive® e2 is designed to provide high scalability. Users can store unlimited amounts of data as the platform accommodates increasing data storage requirements.

How long does it take to transfer my data to or from IDrive® e2?

The time required to transfer your data to or from IDrive® e2 depends on several factors:

  • Data Volume: Larger amounts of data will take more time to transfer.
  • Your Internet Speed: The speed of your internet connection plays a significant role.
  • IDrive® e2's Infrastructure: IDrive® e2 leverages high-speed connections in its data centers.

Given these factors, providing a precise time frame is difficult. However, you can use tools like the Expedient File Transfer Time Calculator to estimate the time based on your specific conditions.

Which Amazon S3 APIs are not supported by IDrive® e2?

IDrive® e2 does not support the following Amazon S3 APIs:

  • Bucket/Object ACL (Alternatively, use bucket policies while creating an access key)
  • Bucket specific CORS (By default, CORS is enabled in all the buckets)
  • BucketAnalytics, BucketMetrics, BucketLogging
  • BucketRequestPayment

How do I update my email address?

To update your email address,

  1. Sign in to IDrive® e2 account.
  2. Click the profile on the top-right corner and click 'My Account'.
  3. Navigate to 'Profile details' > 'Account information' > 'Change email address'.
  4. Enter the new email address you want to update.
    Note: Your current and new email address cannot be the same.
  5. Enter the password and click 'Change'.
    You will receive an email intimation to verify your email change request.
    Upon successful verification, your email address will be updated.